1. General Provisions
1.1. These Terms govern the relationship between the provider of the service “Site on duty” (hereinafter “Provider”) and the clients (hereinafter “Clients”).1.2. Use of the service constitutes that the Client has read and accepted these Terms.
2. Provider Identification
2.1. The services provided through this website are offered by Angel Zhelyazkov, a self-employed professional operating under the laws of the Republic of Bulgaria.The Provider operates as an independent professional and not as a registered commercial company.
Contact email:
3. Service Description
3.1. The service is a subscription for website design, hosting, and maintenance, provided for a monthly or annual fee.3.2. The Provider supplies the technical infrastructure, design, and necessary updates for the Client’s website.
4. Intellectual Property
4.1. All content, design elements, graphics, software code, and materials available on this website are protected by applicable intellectual property laws.4.2. Upon full payment of the agreed services, the Client receives the right to use the delivered website for their business activities.4.3. The Provider retains the right to include completed projects in their professional portfolio and reference them as part of previous work unless otherwise agreed in writing.
5. Website Ownership and Infrastructure
5.1. The websites provided as part of the subscription service operate under a Website-as-a-Service (WaaS) model.5.2. Unless explicitly agreed otherwise in writing, the underlying infrastructure, platform, templates, source code, and technical framework used to build and operate the website remain the property of the Provider.5.3. The Client receives the right to use the website and its functionality for the duration of the active subscription. This right of use does not constitute a transfer of ownership of the underlying software, infrastructure, or development framework.5.4. Upon termination or expiration of the subscription, the Provider reserves the right to deactivate the website and associated services.5.5. The Provider retains ownership of the website framework, design system and infrastructure unless a buyout agreement is executed.
6. Subscription Service Model
6.1. The service offered through this website is provided as a subscription-based Website-as-a-Service (WaaS).6.2. The subscription includes website development, hosting, maintenance, and technical support as described in the selected plan.6.3. The Client pays for access to the service and ongoing support rather than purchasing the website as a standalone product.6.4. If the subscription is terminated, access to the service and the hosted website may be discontinued.6.5. Clients may have the option to purchase the website and obtain full ownership under the conditions described in the “Website Purchase Option” section of these Terms.
7. Client Responsibilities
7.1. The Client is fully responsible for the content provided for their website - including texts, images, logos, and other files.7.2. The Client warrants that they hold all rights or licenses for the materials provided. The Provider is not liable for third-party claims related to copyright or related rights.
7.3. The Client agrees not to use the provided website for illegal purposes, including but not limited to fraud, distribution of malware, or content that violates public morals.
8. Acceptable Use and Client Content Responsibility
8.1. The Client is solely responsible for all content published or made available through the website provided as part of the service.8.2. The Client agrees not to use the service or website for any unlawful, fraudulent, or harmful activities, including but not limited to:- publishing illegal content
- phishing, scams, or fraudulent activities
- spam, unsolicited communications, or deceptive marketing practices
- distribution of malware, malicious code, or harmful software
- infringement of intellectual property rights
- content that violates applicable laws or regulations
8.3. The Provider reserves the right to suspend or terminate the service immediately if the website is used in violation of these terms or in a manner that may cause legal, reputational, or technical harm.8.4. The Client agrees to indemnify and hold the Provider harmless from any claims, damages, liabilities, or expenses arising from the Client’s use of the website or content published on it.
9. Subscriptions and Payments
9.1. The service is provided under a subscription plan selected by the Client (Start, Business, or Premium - monthly or annual).9.2. Payments are made in advance via Stripe or other supported methods.
9.3. In case of non-payment, access to the website may be restricted.
10. Termination of Subscription
10.1. The Client may terminate their subscription by submitting a request through the control panel.10.2. Upon termination or non-payment, the Provider will retain a copy of the website data for up to 30 calendar days, after which all data (including content and files) will be permanently deleted without further notice.
10.3. The Client may not terminate the subscription or request account deletion before at least 3 (three) months have passed since the initial activation and payment of the subscription.
11. Subscription Plan Changes
11.1. Information regarding the terms and procedures for changing subscription plans is available on the page “Subscription Plan Change Terms”, which forms an integral part of these Terms and Conditions.
12. Website Purchase Option
12.1. Clients may have the option to purchase the website developed as part of the subscription service for a one-time buyout fee.12.2. The price and specific conditions for purchasing a website are described on the page “Website Ownership Acquisition Terms”, which forms an integral part of these Terms and Conditions.12.3. Upon successful completion of the buyout payment, the Provider will supply the Client with a transferable version of the website, which may include:- the website source code necessary to operate the website
- design assets and media created specifically for the Client’s project
- a version of the website suitable for deployment on independent hosting infrastructure
12.4. The transfer does not include ownership or rights to any proprietary systems, internal tools, frameworks, reusable components, templates, libraries, or infrastructure used by the Provider to deliver the Website-as-a-Service platform.12.5. The Provider reserves the right to remove or replace proprietary elements before delivering the website files where necessary to protect internal systems or intellectual property.12.6. The Client becomes responsible for hosting, maintenance, security, updates, and operation of the website after the transfer is completed.12.7. The Provider may charge a reasonable technical fee for preparing the website for transfer, exporting files, and assisting with the handover process.
13. Provider’s Liability
13.1. The Provider does not guarantee uninterrupted service in cases beyond its control (force majeure, internet provider or hosting issues, etc.).13.2. The Provider is not liable for any losses resulting from content uploaded by the Client.
14. Personal Data
14.1. The Provider processes personal data (name, surname, email, tax ID) solely for the purpose of registration and contract execution.14.2. Data is stored in compliance with the General Data Protection Regulation (GDPR).
14.3. The Client has the right to access, correct, and delete their personal data in accordance with GDPR.
15. Third-Party Services
15.1. The services provided may rely on third-party providers including hosting providers, domain registrars, and payment processors such as Stripe.15.2. The Provider shall not be held responsible for interruptions, delays, or failures caused by these third-party services.
16. Service Availability and Limitation of Liability
16.1. The Provider makes reasonable efforts to ensure that the service and hosted websites remain available and functional. However, uninterrupted or error-free operation cannot be guaranteed.16.2. The service may occasionally be unavailable due to maintenance, system updates, infrastructure failures, or circumstances beyond the Provider’s control.16.3. The Provider shall not be liable for any indirect, incidental, or consequential damages, including loss of revenue, loss of data, loss of business opportunities, or reputational damage resulting from the use of the service or temporary service interruptions.16.4. To the maximum extent permitted by applicable law, the total liability of the Provider arising from or related to the service shall not exceed the total amount paid by the Client for the service during the previous three (3) months.
17. Limitation of Liability
17.1. The Provider’s maximum liability for any claims related to the service is limited to the amount of the Client’s subscription fee for the respective period.17.2. The Provider shall not be liable for indirect or consequential damages, including lost profits.
18. Changes to Prices and Terms
18.1. The Provider reserves the right to modify subscription plan prices and the content of these Terms, with at least 14 days’ prior notice to the Client.18.2. If the Client disagrees with the changes, they have the right to terminate their subscription.
19. Payment Disputes and Chargebacks
19.1. If a Client initiates a payment dispute or chargeback with their payment provider, the Provider reserves the right to immediately suspend or terminate the associated website and services.19.2. The Client agrees to contact the Provider first to resolve any billing issues before initiating a dispute with their payment provider.20. The Provider reserves the right to refuse service to any website that violates these terms.
21. Final Provisions
21.1. These Terms may be updated, with changes taking effect upon their publication on siteonduty.com.21.2. For all matters not covered by these Terms, the applicable Bulgarian and European legislation shall apply.
22. Governing Law and Jurisdiction
22.1. All disputes shall be governed by the applicable Bulgarian law.22.2. Disputes shall be settled by the competent court of the Republic of Bulgaria.